Privacy Policy
Humanoid Fighting Championship (HFC, we, us), ABN 83 700 626 259, Melbourne, Australia, runs hfc.global and the HFC Nation membership. This policy explains what personal information we collect, why, who we share it with, and the choices you have. We handle personal information in line with the Australian Privacy Act 1988 and the Australian Privacy Principles. If you are in the United Kingdom or the European Union, the GDPR rights in section 7 also apply to you.
1. What we collect
| When you | We collect |
|---|---|
| Sign up for tickets or early access to an event | Email address, your mobile number if you add it (for ticket updates by text), the event and city you chose, your country, which page you signed up from, your place in the sign-up queue (your signup number, queue position and referral code, who referred you, and how many people joined with your link), and the ad or link that brought you to the site (campaign tags such as utm_source, an ad click ID, and the address of the site you came from) |
| Join HFC Nation (free) | Name, email address, mobile number (optional), country, the machine you chose as your allegiance, the member number we issue you, and the ad or link that brought you to the site (kept with the form copy of your sign-up) |
| Buy a ROBO PRO or FOUNDER membership | The above, plus your billing details and, for FOUNDER, a shipping address for THE FIRST shirt and, if you choose to add one, the photo for your Founder ID card, which we only accept with your consent. Payment card details go directly to Stripe and never touch our systems |
| Buy merchandise from THE DROP | Name, email address, phone number and shipping address, collected by Shopify at checkout and shared with us and our print partner to fulfil the order, plus what you ordered and your order reference. Card details go directly to Shopify’s checkout and never touch our systems |
| Contact us | Name, email, phone number if you give it, organisation, the category and content of your enquiry, and any links you include (for example a video of a machine entry) |
| Visit the site | Standard technical data such as device type, browser, pages viewed and approximate location, collected through analytics cookies where we have enabled them (see section 5) |
2. How we use it
- To send you the on-sale link and event information for the city you asked about
- To run your membership: issue your number, deliver member benefits, send your welcome email and any presale codes
- To process payments and ship physical items
- To answer enquiries and route them to the right team
- To send ticket updates by text message if you give us your mobile number, which you can stop at any time by emailing info@hfc.global
- To send news about HFC events, machines, merchandise and membership, which you can stop at any time
- To understand how the site is used and to measure our advertising, so we can spend less on it
- To meet legal obligations, including tax and consumer law
We do not sell personal information.
3. Who we share it with
We use a small number of service providers to run the site. They may only use your information to provide their service to us.
| Provider | What they do | Where |
|---|---|---|
| Netlify | Hosts the website and receives form submissions | United States |
| Airtable | Stores our member, waitlist and enquiry records | United States |
| Resend | Sends our emails | United States |
| Stripe | Processes membership payments and stores card details | United States / Australia |
| Shopify | Runs the merchandise shop: checkout, payment and order records | Canada / United States |
| Gelato | Prints merchandise orders on demand and arranges delivery, receiving your name, shipping address and phone number from Shopify | Norway / Global |
| Print and courier partners | Receive your name, shipping address and phone number to make and deliver a merchandise order | Global |
| Google Workspace | Our email inboxes | Global |
| Anthropic | AI assistance that sorts contact enquiries and drafts a suggested reply for our team, receiving what you enter in the contact form | United States |
| Google Analytics, Meta, TikTok | Site analytics and advertising measurement, only where enabled and where you have not opted out | Global |
| The venue’s ticketing partner | Sells and delivers event tickets under their own privacy policy | Australia |
Because several providers are outside Australia, your information may be stored or processed overseas. We choose providers that commit to standard data-protection safeguards.
We may also disclose information where the law requires it, or to protect the safety of people at our events.
4. Marketing email
Every marketing email we send includes an unsubscribe link. Transactional emails, such as your sign-up confirmation, a membership receipt or a reply to your enquiry, are sent even if you have unsubscribed from marketing, because they are part of the service you asked for. To stop all email, write to info@hfc.global.
5. Cookies and analytics
hfc.global sets no cookies of its own. It keeps a small note in your browser’s local storage of the ad or link that brought you here: your first visit and your latest visit from a tagged link (campaign tags, an ad click ID, the address of the site you came from, the page you landed on, and when). It is used for 30 days so a sign-up can record where it came from, and you can clear it with your browser’s site data. Where we have enabled analytics or advertising tags (Google Analytics 4, Meta Pixel, TikTok Pixel), those tools set cookies to measure visits and to show HFC advertising to people who visited the site. You can block these through your browser settings, through the opt-out tools those companies provide, or by using a browser that blocks tracking. Blocking them does not affect any part of the site.
6. How long we keep it
- Event sign-ups: until the event has taken place and its follow-up is finished, or until you unsubscribe
- Membership records: for as long as your membership is active, then up to 7 years for tax and accounting records
- Enquiries: up to 2 years after the enquiry is closed
- Analytics data: per the retention setting of the analytics tool, at most 14 months
7. Your rights
You can ask us at any time to see the personal information we hold about you, to correct it, or to delete it. If you are in the UK or EU you can also ask us to restrict or stop processing, object to marketing, or receive a copy of your data in a portable form, and you can complain to your local data-protection authority. Where we rely on your consent, you can withdraw it at any time. Email info@hfc.global and we will respond within 30 days.
If you believe we have breached the Australian Privacy Principles, contact us first so we can put it right. If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.
8. Security
The site is served over HTTPS, form submissions go straight to our providers over encrypted connections, and payment details are handled entirely by Stripe (memberships) and Shopify (merchandise), both PCI DSS Level 1 providers. Access to our records is limited to the people who need it to run HFC.
9. Children
HFC events are all-ages, but the website and membership are intended for people aged 16 or over. If you believe a child under 16 has given us personal information, email us and we will delete it.
10. Changes
We will update this policy as the championship grows. The date at the top tells you when it last changed. Material changes will be announced to members by email.